Delivery Information

We know how important it is for you to receive your order as soon as possible. Whether it’s to finish off your project for a birthday present or to simply make sure you don’t run out of your favourite colour. At Marriner Yarns, we take great care to dispatch all orders as quickly as possible.

Delivery is FREE for any orders over £25 - or our standard delivery charge is £2.95

Our customers can expect their orders to arrive approx. 3 - 5 working days after dispatch. Once your order is dispatched, you will receive an email containing delivery and tracking information.

Please note that dispatch and delivery times can sometimes become longer during busier periods, like bank holidays. We must also wait 10 working days before we can declare a parcel as lost with our couriers.

We are finding that all couriers seem to be having particular delays at the moment because of covid related staff shortages, and some areas are seeing greater delays than others. Orders are on the way, they are just taking a little extra time to move through the network. Please allow extra time for delivery. Thank you for your patience.

All orders will be sent via Royal Mail or Hermes, depending on the size and weight of the order. The courier information will be confirmed on your dispatch email.

At this time, we are only able to dispatch orders to UK addresses, including Northern Ireland, Jersey and Guernsey.

For details on our Returns Policies, please see the Returns section on our T&C page.